Quality Management

Our exceptional quality can be defined as the sum total of first class products, professional service and the satisfaction of customer expectations. Our Bosch Car Service workshops make their customers welcome, do a professional job and have the vehicle ready for collection on time.

 

Defined standards and established processes help to ensure we can always offer the best solution. Regular quality checks make sure our standards are maintained. These form the basis for our efforts to carry on improving – with particular emphasis on training and qualifications.

All Bosch Car Service workshops employ the latest test techniques and digital information systems. This ideal combination ensures systematic vehicle diagnosis and qualified repair work.

 

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In view of today's "computers on wheels" it is essential for all workshop employees to have an understanding of complex modern automotive technology. Our technical staff enjoys all the excellence offered by Bosch.

 

The umbrella company supplies Bosch Car Service with comprehensive, innovative automotive system technology and provides the necessary expert training and instruction to accompany it. Practical training courses with the latest test equipment enable our workshop personnel to acquire the knowledge they require to meet every challenge - both now and in the future.

 

Above and beyond technological expertise we also teach our staff how to best deal with the requirements of customers and so live up to our unique service promises.

 

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External experts regularly monitor our quality standards and procedures. We then take the necessary action to make sure we carry on getting better. Unannounced workshop tests with prepared vehicles are another form of checking. They enable us to maintain our outstanding service quality and leave no vehicle fault undiscovered.

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